FAQs
1. Are all pieces handcrafted?
Each piece is shaped with attention to material and process. Subtle variations in form and finish are part of what makes them unique.
2. Will my product look exactly like the image?
No two pieces are identical. Differences in glaze, texture, and tone are natural and expected.
3. What materials are used?
We primarily work with wood and ceramic, chosen for their ability to age gracefully over time.
4. Are the products suitable for everyday use?
Yes. Each piece is designed to be used regularly and to become part of your daily rituals.
5. How should I care for my ceramic pieces?
We recommend gentle hand washing to preserve the finish and longevity of the piece.
6. Do you offer returns or exchanges?
If something doesn’t feel right, you can request an exchange within the specified return period.
7. What if my order arrives damaged?
In the rare case of damage, please reach out within 48 hours with images, and we will assist you.
8. How long does delivery take?
Orders are typically delivered within a few days, depending on your location.
9. Do you ship across India?
Yes, we deliver across India with careful packaging to ensure safe arrival.
10. How can I contact you?
You can reach out via email or phone, and we will respond as soon as possible.